Online Purchase Terms and Conditions

This section sets forth piudesign.com.ec Terms and Conditions of sale. piudesign.com.ec ("website") is a part of PIUDESIGN LLC. By completing a purchase with us you agree to follow these Terms and Conditions and to be bound by them.

General Terms

PIUDESIGN carry many of the products displayed on our website. In some cases, merchandise on our website may not be available at select PIUDESIGN FACTORY, may be out of stock, or may be discontinued without notice. Some items shown on our website are only available in PIUDESIGN FACTORY.

All prices and services featured on our website are quoted in U.S. dollars, are valid and effective only in the continental U.S.

Every effort has been made to ensure the accuracy of prices, item numbers, availability, and dimensions; however, we cannot be responsible for typographical errors. PIUDESIGN reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions even after an order has been submitted and whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, PIUDESIGN will issue a credit to your credit card account in the amount of the charge.

We are proud of our products and may reference wood and manufacturing techniques throughout the website. Wood/veneer species, product composition, and manufacturing techniques vary by product and may change over time without notice. Final products may vary in color, finish, size, fabric, or other features. With cut yardage and swatches, fabric widths and repeats may vary and color variations will occur by dye lot.

 “Starting fabric” upholstery prices reflect the price of the item in its starting-grade fabric without any options. Items are not necessarily shown in starting grade fabric. The total order amount, including sales tax and shipping and delivery charges, will be charged to your credit card account or deducted from your gift card in full at the time the order is placed.

Order Cancellations

We cannot accept order cancellations on any custom-made or custom-cut items past 72 hours after order placement.

For all other items that have not shipped: We will accept a cancellation and issue a full refund to your credit card account or we will issue a gift card.

 

Warranty Returns

If your PIUDESIGN product is received damaged or develops a manufacturing defect that is covered by the PIUDESIGN Limited Warranty, contact the PIUDESIGN Service Center or call our Internet Service Center at 610 620 6246.

Non-warranty Returns

We do not accept returns on mattresses or box springs, custom-made or custom-finished items, custom-cut fabrics, books, custom table pads, or custom artwork.

·         Return Procedure: Items shipped via UPS

You must return the item along with a completed Return Authorization Form via UPS or to your local Design Center within 10 days of receiving the product. Repack the item securely in its original carton. Use the Return Shipping Label attached to the Return Authorization Form that you received with your shipment. If you are missing your Return Authorization form, call our Service personal.

·         We will not accept returns without a completed Return Authorization Form or items returned more than 10 days after receipt. Shipping charges are not refundable, and you are responsible for the return shipping charges. If you receive a damaged, defective, or incorrect item, warranty service will be provided at no charge (see Warranty Returns, above).

·         Your item will be inspected upon return. A return handling charge of 10% of the purchase price will be deducted from the refund amount. A credit will be issued to the original credit card account or a gift card will be issued within 15 days after we receive the item at our Returns Distribution Center. Refunds generally appear on your credit card statement in one to two billing periods.

·         Return Procedure: Premier Home Delivery items

Contact our Internet Service Center at 1.888.EAHELP1 (1.888.324.3571) within three days of receiving your delivery. If authorized, a pickup will be scheduled. We cannot accept returns that are not authorized by our Internet Service Center within three days of your delivery.

·         Premier Home Delivery shipping charges are not refundable and you are responsible for the return shipping (pickup) charge. If you receive a damaged, defective, or incorrect item, warranty service will be provided at no charge (see Warranty Returns, above).

·         A return handling charge of 15% of the purchase price will be deducted from the refund amount. A credit will be issued to the original credit card account or a gift card will be issued within 15 days after we receive the item at our Returns Distribution Center. Refunds generally appear on your credit card statement in one to two billing periods.

Legal

We may update or modify these Terms and Conditions at any time and without prior notice. For this reason, you should review our Terms and Conditions each time you purchase products from us. Any action relating to the use of piudesign.com.ec  must be brought in the state or federal courts located in the State of New York, Fairfield County. Certain names and marks are proprietary and are owned by PIUDESIGN LLC. This website and all its contents are protected under copyright by PIUDESIGN LLC. with all rights reserved.

Fabian Hernandez.

Piu Design.
www.piudesign.com.ec